Payments and Security Policy
E-Checks powered by Green Payment Processors
You may pay for your orders with an E-Check
Generally, you are not charged until we either ship the item(s) to you or confirm availability (at which time you will be charged only for the goods we have actually shipped, unless you have agreed to back-ordering, along with any applicable taxes or shipping charges). If you ordered a special delivery item, you will be charged once a delivery time is confirmed.
Payments will appear as House of Gro LLC on bank statements.
Sales Tax Policy
We collect Sales Tax in Maine on the total amount of your order, based on Maine’s and your district’s rates.
HouseofGro.com is based in Maine and as an online retailer with a physical business presence in a particular state, such as business offices or distribution warehouses; we are required to collect sales tax for customers in Maine Purchases from all other states other than Maine will not be subject to sales tax; however, consumers who live in a state that collects sales tax are technically required to pay the tax directly to the state even when an Internet retailer doesn’t collect it. This is referred to as “use” tax rather than sales tax.
If you’re a tax-exempt entity, you can take advantage of tax-exempt status for applicable purchases made at House of Gro.com by contacting Customer Service at + 1 818 856 1680.
Promotional Codes used on Digital Coupons are debited at the time an order is placed. Digital Coupons will automatically be redeemed to your purchase total, up to the total purchase amount. Digital Coupons must be used prior to their noted expiration date and within a single transaction. Coupons cannot be replaced if lost, stolen, deleted or if you cancel or return your purchase. In the event of a reduction in price below the coupon value, the excess value of the coupon will not be refunded.
Here at House of Gro.com we do our utmost to protect you while you shop at House of Gro.com Online Store, so you never have to worry about user safety. We endeavor to ensure that every transaction you make at the House of Gro.com Online Store will be safe. Our servers use Secure Sockets Layer (SSL), an encryption technology. This helps to ensures that only the House of Gro.com Online Store can read your personal information.
After you click on the “checkout” button, be sure that the website’s URL always begins with https://HouseofGro.com/ The “s” in “https://” at the beginning of the URL means you are logging into a secure page. If the URL does not begin with https, you are not on a HouseofGro.com page.
Ultimately, your personal information is protected by the password you created when you registered for an account at HouseofGro.com on the “Log-In / Quick Checkout” page. Please keep this password confidential. No representative of HouseofGro.com will ever ask you for your password. The confidentiality of your password is yours to protect.