Refund policy

At House of GRŌ, we want you to love every aspect of your experience with our products. If you’re not completely satisfied, we gladly accept returns, even for opened items.

To initiate a return, please email us at orders@houseofgro.com within 30 days of receiving your order. Once we receive and inspect your returned item, we will notify you of the approval status.

Please note:

  • Customers are responsible for return shipping costs.

  • A restocking fee will apply to all returns.

House of GRŌ is not responsible for lost or stolen packages confirmed to be delivered to the address provided at checkout.

We strive to make your experience with us as seamless as possible and appreciate your understanding of our policies.

We’d love to hear from you! Share your experience by leaving a review on your favorite product page.